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Reading: Leapwork Research: The Essential Role of Reliability in AI Testing Beyond Just Innovation
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AIModelKit > Comparisons > Leapwork Research: The Essential Role of Reliability in AI Testing Beyond Just Innovation
Comparisons

Leapwork Research: The Essential Role of Reliability in AI Testing Beyond Just Innovation

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Last updated: February 18, 2026 7:00 am
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Leapwork Research: The Essential Role of Reliability in AI Testing Beyond Just Innovation
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Embracing AI in Software Testing: Insights from Leapwork’s Research

The world of software testing is on the brink of transformation, driven by advancements in artificial intelligence (AI). Recent research by Leapwork reveals that while confidence in AI-driven software testing is on the rise, challenges surrounding accuracy, stability, and manual efforts persist, influencing how teams approach automation. This article dives into the key findings of the survey, offering insights for organizations eager to adopt AI capabilities in their testing strategies.

Contents
  • Growing Confidence and Interest in AI
  • Challenges in Trust and Accuracy
  • The Ongoing Burden of Manual Effort
  • Bridging the Gap: Stable Foundations for AI Integration
  • Insights from Other Industry Surveys
  • Conclusion: A Future with AI-Powered Testing

Growing Confidence and Interest in AI

According to Leapwork’s comprehensive study, conducted with over 300 respondents from the fields of software engineering, quality assurance (QA), and IT leadership worldwide, a significant shift is underway. An impressive 88% of participants report that AI is now a priority for their organization’s testing strategy. Nearly half consider it a critical or high priority, indicating a strong momentum towards embracing AI solutions.

This optimism extends into the future; a notable 80% of respondents believe that AI will positively impact testing processes within the next two years. However, the adoption of AI is far from uniform. While 65% of respondents have initiated or are exploring AI for testing activities, only 12.6% effectively apply it across crucial test workflows. This divergence highlights a cautious yet calculated approach in the industry.

Challenges in Trust and Accuracy

Despite the enthusiasm for AI, concerns regarding accuracy and test stability hinder broader adoption. Significantly, 54% of the surveyed professionals cite worries about quality and reliability as major barriers to leveraging AI for testing. The challenges are multifaceted:

  1. Fragile Tests: Many teams encounter difficulties integrating AI with existing testing frameworks.
  2. End-to-End Automation: Automating comprehensive workflows across various systems has proven complex.
  3. Maintenance Times: A staggering 45% of respondents indicated that updating tests can take three days or more after changes to critical systems.

These factors contribute to skepticism regarding automation’s reliability and effectiveness, thereby impacting release cycles and overall trust in AI-driven testing solutions.

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The Ongoing Burden of Manual Effort

Manual testing efforts continue to impede the journey toward full automation. The research reveals that only 41% of testing is automated on average, with many teams hampered by traditional processes:

  • Test Creation Bottleneck: 71% of respondents identify test creation as their largest hurdle, significantly delaying testing cycles.
  • Maintenance Struggles: 56% mentioned test maintenance as a persistent challenge, emphasizing the need for more efficient approaches.

Additionally, 54% of the survey participants pointed to a lack of time as a substantial obstacle to adopting or enhancing their test automation strategies. Consequently, organizations are often selective in their deployment of AI tools.

Bridging the Gap: Stable Foundations for AI Integration

Kenneth Ziegler, CEO of Leapwork, emphasizes the pivotal shift towards integrating AI capabilities. He states, "It is no longer a question of whether testing teams will leverage agentic capabilities in their work. The question is how confidently and predictably they can rely on it." This implies that organizations can realize substantial benefits when they pair AI with established, stable automation systems, rather than treating AI as a standalone solution.

The findings indicate that organizations will achieve maximum impact by ensuring that AI is built on a foundation of resilient automation. As complexity and change become hallmarks of modern software development, balancing innovation with reliability positions teams for success.

Insights from Other Industry Surveys

Leapwork’s findings resonate with results from other leading research in the sector. For instance, Puppet’s DevOps survey identifies that teams investing in test automation and strong feedback loops outperform their peers. Stability in continuous integration and continuous delivery (CI/CD) pipelines is crucial for maintaining confidence in automation practices.

Moreover, GitLab’s annual survey reveals that over 70% of developers believe AI will redefine software development, including crucial testing elements. However, they remain hesitant, citing trust issues, explainability, and the challenge of integrating AI with existing toolchains.

In line with these trends, the Tricentis World Quality Report found average automation coverage across various test types to be between 30-50%, echoing Leapwork’s insights. Participants highlighted maintenance, unstable tests, and the shortage of skilled personnel as barriers to expanding automation further.

Conclusion: A Future with AI-Powered Testing

As organizations navigate the changing landscape of software testing, the insights gained from Leapwork’s research and various industry surveys underline the necessity of innovative yet reliable testing frameworks. Teams must focus on creating stable environments where AI can enhance, rather than disrupt, existing workflows. The potential for AI to revolutionize testing is immense, but trust and reliability must remain at the forefront of any adoption strategy.

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