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Reading: DSA Report Card: Essential Insights from the EU Internal Market and Consumer Protection Committee Hearing
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AIModelKit > Ethics > DSA Report Card: Essential Insights from the EU Internal Market and Consumer Protection Committee Hearing
Ethics

DSA Report Card: Essential Insights from the EU Internal Market and Consumer Protection Committee Hearing

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Last updated: May 4, 2025 9:42 am
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DSA Report Card: Essential Insights from the EU Internal Market and Consumer Protection Committee Hearing
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On March 18, 2023, the European Parliament’s Internal Market and Consumer Protection Committee (IMCO) hosted a pivotal public hearing focused on the enforcement and implementation of the Digital Services Act (DSA). This legislative framework aims to create a safer digital space and holds platforms accountable for the content they host. The hearing featured a diverse group of stakeholders, including representatives from the European Commission, various tech companies, Member States, and organizations such as NGOs and consumer advocacy groups.

What Has the DSA Achieved So Far?

During the hearing, Prabhat Agarwal, who leads DSA enforcement at the European Commission, highlighted significant achievements resulting from the DSA. He noted that there is “good evidence” indicating that child protection measures have been substantially enhanced due to the DSA’s regulations. Agarwal emphasized that these measures would likely not have been implemented without the DSA, marking a significant victory for child safety online.

In addressing the quality of risk assessment reports submitted by tech companies, Agarwal acknowledged the variable nature of these reports but expressed optimism. He remarked, “The good news is every company has made a good effort,” indicating that the methodologies employed in these assessments are globally sound. While he acknowledged the need for improvements in quality and detail, he underscored that these reports provide a foundational level of transparency regarding how platforms assess and mitigate risks.

US Pressure Will Not Hinder DSA Enforcement

Agarwal also addressed concerns regarding potential pressure from the United States, particularly threats of trade tariffs. He reassured stakeholders that the European Commission remains “undeterred” in its enforcement actions. While open to dialogue with U.S. authorities, Agarwal firmly stated, “We are steadfast in enforcing our own laws.” He emphasized that the DSA enforcement efforts are expanding, and the Commission is enhancing its powers rather than slowing down.

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Some Hope for Those Asking for Clearer Guidelines

Many stakeholders, including tech companies, expressed a desire for clearer guidelines regarding DSA compliance. In response, Agarwal indicated that the European Commission is actively working on finalizing various guidelines. He mentioned that these guidelines would likely focus on crucial areas such as age assurance and parental controls, with a public consultation expected to launch soon. Additionally, he noted that the Commission is looking to clarify issues related to child rights impact assessments and best practices in platform governance.

Platforms Navigating Administrative Burden

During the hearing, Constantin Gissler, the Director General of DOT Europe, representing leading internet companies in Europe, shed light on the challenges these companies face under the DSA. He acknowledged that the law’s horizontal principles-based approach has provided stability in the legal market. However, he pointed out that companies are receiving informal requests from various jurisdictions, leading to confusion and increased administrative burdens. Gissler called for improved stakeholder engagement processes and suggested that companies should be allowed to publish streamlined reports to comply with multiple EU laws, rather than facing overlapping reporting requirements.

“The country of origin principle must be upheld,” he added, emphasizing the importance of maintaining the role of home country authorities. Gissler stressed that any expanded role for the Digital Services Board should come with clear rules and accountability.

Concerns About Trusted Flaggers as “Censors” Persist

The committee also voiced concerns about the role of trusted flaggers, particularly regarding potential infringements on freedom of expression. Stamatios Archontis of FactReview, a designated trusted flagger under the DSA, addressed these concerns by clarifying that trusted flaggers focus on identifying potentially illegal content rather than reporting political speech or opinions. He explained that their role involves analyzing content and producing reports that can be escalated through national Digital Service Coordinators or the European Commission.

Not Enough Complaints

John Evans, representing Ireland’s Digital Services Coordinator and media regulator, Coimisiún na Meán, discussed challenges related to the DSA’s complaint mechanism. He pointed out the low number of complaints and the lack of feedback on received complaints as pressing issues. Evans acknowledged that reporting fatigue might be contributing to the low numbers and urged the committee to support citizens in submitting more complaints to platforms. He indicated that streamlining the complaint process could lead to more robust engagement from the public.

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